Privacy policy

Brandnewbox.ph (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

1. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, email address, mobile number, billing/shipping address

  • Transaction Data: Purchase history, payment details (processed securely via third-party providers)

  • Technical Data: IP address, browser type, device information

  • Usage Data: Pages visited, time spent, interactions on our site


2. How We Use Your Data

We process your personal data to:

  • Fulfill orders and deliver products

  • Process payments and prevent fraud

  • Communicate order updates and customer support

  • Send marketing communications (only with your consent)

  • Improve our website, services, and customer experience


3. Legal Basis for Processing

We process your data based on:

  • Your consent

  • Performance of a contract (e.g., fulfilling orders)

  • Compliance with legal obligations

  • Legitimate business interests


4. Sharing of Personal Data

We do not sell your personal data. We may share your information with:

  • Payment processors and logistics partners

  • IT and service providers

  • Government authorities when required by law

All third parties are required to comply with applicable data protection laws.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Rights (Under Philippine Law)

You have the right to:

  • Be informed about data processing

  • Access your personal data

  • Correct inaccurate data

  • Object to processing

  • Request deletion or blocking

  • File a complaint with the National Privacy Commission (NPC)


7. Cookies and Tracking

We use cookies to improve your browsing experience. You may disable cookies via your browser settings.


8. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no system is completely secure.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.